Online Refund Policy

Online Refund Policy


This is our refund policy as a company for you for products sold online.


Returning Products / Money Back Guarantee

We offer a full 30 day money back guarantee no questions asked, on any online products sold. All you have to do is write to us, and say you are not happy with the book, and would like a refund, and you will get a prompt and courteous 100% refund within 7 days.

For the refund, click on the link below which takes you to the refund request page on our website.


Do I have to Return the Product?

If it is an online product, no you do not have to return the product. You can keep it.

If it is a physical product, yes you will have to post it back. Once we receive it, you will get a prompt and courteous refund within 7 days of the receipt of the product.


Faulty Product

Contact our Customer Service Centre on 1300 669 336 (8.30am to 5.30pm AEST Monday to Friday). Alternatively, click on the link below, complete the request form and we will fix it for you.